AI-powered operations
across every brand you run.
I design and build AI automation and custom software that cut the manual workload across your retail and eCommerce brands. That means custom GPTs and internal assistants, chatbots that handle customer and operational questions, automated content and marketing, and real applications for inventory, supplier ordering, fulfillment, warranties, and returns, all integrated with Shopify, Magento, your CRMs, and the third-party systems you already run. I build with Claude Code for the custom software and n8n, Make, or Zapier for the workflow layer, and I come to recommend solutions, not just take orders. You asked for a long-term partner as your automation needs expand, and that is exactly how I work.
Scale multiplies the manual work.
Running multiple retail brands means the same operational tasks, repeated across every store, every supplier, and every customer. Growth makes that worse, not better, until it is automated.
Inventory and fulfillment run on manual work
Supplier ordering, stock tracking, and fulfillment steps handled by hand across brands are slow and error-prone, and they get worse with every new product and channel.
Customer service drowns the team
Inquiries, warranty claims, and returns pile up on the same people. Without AI handling the repeatable cases, support becomes the bottleneck that caps how fast you can grow.
Tools that don't talk to each other
Shopify, Magento, CRMs, and third-party systems each hold a piece of the picture. Disconnected, they force double entry and hide the opportunities automation should surface.
Automation and software, built for retail scale.
I start by learning how each brand actually operates, then build where the manual load is heaviest. On the AI side, that means custom GPTs and internal assistants your teams can query, plus chatbots that handle customer inquiries and operational tasks so support stops being the bottleneck. On the software side, I use Claude Code to build real applications: inventory and supplier ordering, fulfillment workflows, and streamlined warranty, returns, and customer service operations, all wired into Shopify, Magento, your CRMs, and third-party systems so the data moves without double entry. Content and marketing processes get automated too, so your brands stay active without the manual grind. Every build ships integrated, documented, and measured against real impact, and because you want a partner rather than an order-taker, I actively flag the next highest-value opportunity rather than waiting to be told. This starts as a focused first build and grows into an ongoing relationship as your automation needs expand.
What you get. Phase by phase.
Every phase ships something you sign off on before the next begins. Discovery first, then AI assistants, operational software, and integration.
- Learn how each brand operates across sales, ops, and support
- Identify and rank the highest-impact automation opportunities
- Recommend where Claude Code software beats a no-code workflow
- A prioritized roadmap you approve before any build
- Custom GPTs and internal assistants for your teams
- Chatbots handling customer inquiries and operational tasks
- Grounded in your product, policy, and order data
- Escalation and human handoff wired in, not bolted on
- Custom apps for inventory, supplier ordering, and fulfillment
- Streamlined warranty claims, returns, and customer service flows
- Built with Claude Code for the logic your business needs
- Reliable, documented, and owned by you
- AI tools integrated with Shopify, Magento, CRMs, and third-party systems
- Content creation and marketing processes automated
- Data flowing cleanly across brands with no double entry
- Reporting so you can see the impact of each automation
- New automations and software added as brands and needs grow
- Proactive recommendations on the next highest-value opportunity
- Impact measured so investment goes where it pays off
- Everything documented and owned by you, not by me
Discovery to an operation that scales.
Each stage builds on the one before it. Click any stage to see what it delivers.
What this stage delivers
- How each brand operates across sales, ops, and support
- Highest-impact automation opportunities ranked
- Where Claude Code software beats a no-code workflow
- A prioritized roadmap you approve before building
What this stage delivers
- Custom GPTs and internal assistants for your teams
- Chatbots handling customer inquiries and operational tasks
- Grounded in product, policy, and order data
- Escalation and human handoff wired in
What this stage delivers
- Custom apps for inventory, supplier ordering, and fulfillment
- Streamlined warranty, returns, and customer service flows
- Built with Claude Code for your business logic
- Reliable, documented, and owned by you
What this stage delivers
- AI integrated with Shopify, Magento, CRMs, third-party systems
- Content creation and marketing processes automated
- Clean data flow across brands with no double entry
- Documentation, reporting, and a plan for the next builds
Let's map the highest-value win first.
A 30 minute call where I share my screen, learn how your brands run, and recommend where AI and custom software will cut the most manual work and support the most growth. This is the start of the long-term partnership you described. Happy to walk through commercials on the call.